I hate waiting on hold for Delta (or any other airline slash customer service type thing) for 45 minutes only to speak with an Indian lady with no knowledge of the English language. I imagine there are [probably] a few people out there who don’t mind the waiting (they’re obviously not very busy like I am) and who might even welcome conversation with an Indian lady [with no knowledge of the English language]. I can only assume that these are the same people who get excited for jury duty.